Permanent contract – Barcelona (remote 4d per week)
End Client / Food Industry
From 40 K€ gross annual salary
Kaino, a specialized recruitment firm, is hiring an ERP / Application Support Specialist for an international food company, to strengthen its internal IT support capabilities and support the continuous improvement of its business applications.
MISSIONS:
Provide day-to-day support to internal users across key business areas such as Purchasing, Finance and Inventory
Investigate application issues, identify root causes and ensure timely resolution
Understand ERP configuration and troubleshoot functional or technical issues
Manage and follow up support tickets, ensuring clear communication with users
Support ERP-related integrations, automations and system improvements
Work closely with Business Operations and IT teams to understand user needs and resolve system issues
Support configuration changes, system updates and new user onboarding
Participate in ERP improvement initiatives and smaller IT projects
Coordinate with internal teams and external partners when escalation is required
Maintain clear and accurate documentation of incidents, resolutions and system changes
PROFILE:
Around 3 to 6 years of experience in Application Support, ERP Support or a similar role
Hands-on experience with an ERP system such as SAP Business One or a comparable solution
Good understanding of business processes related to Purchasing, Finance and Inventory
Strong troubleshooting and root-cause analysis skills
Experience working with ticketing systems
Good knowledge of SQL
Comfortable working directly with business users and translating functional issues into technical solutions
Experience with ERP implementation, configuration or system upgrades is highly appreciated
Exposure to integrations and automation is a plus
Fluent English required
Autonomous, service-oriented and comfortable working in an international environment
WHY JOIN THEM?
Join a growing international company with a strong presence in Barcelona
Take ownership of a business-critical ERP environment
Work closely with both IT and business teams across different functions
Combine operational support with continuous improvement and project work
International environment with exposure to teams in Europe and the US
Competitive salary package, performance bonus and profit-sharing scheme
